GETTA Help

Computer keeps crashing or restarting

Repeated crashes may be caused by software, overheating, memory, storage, power or other hardware faults; the pattern matters.

Likely causes

  • Updates, drivers, failing storage, unstable memory, blocked cooling and power problems can trigger restarts.

Safe checks you can make

  • Record error messages and what the computer was doing, back up important accessible files, and disconnect new peripherals.

When to stop and get urgent help

  • Stop using it if storage makes unusual mechanical noises, there is heat or a burning smell, or data loss is increasing.

How a computer repair technician can help

  • A technician can review diagnostics and test cooling, memory, storage and power while minimising data risk.