GETTA Help

Window won’t close properly: likely causes

A window that will not close may have obstructed tracks, dropped hinges, distorted frames or failed locking hardware and should not be forced.

Likely causes

  • Hinge wear, frame movement, debris and seized multipoint mechanisms can prevent alignment.

Safe checks you can make

  • Remove loose debris from accessible tracks and note where the sash meets the frame.
  • Do not lean outside or force the handle.

When to stop and get urgent help

  • Keep people away from an unstable sash and arrange urgent help if the property cannot be secured or weatherproofed.

How a window repair specialist can help

  • A window specialist can adjust hinges and keeps or replace failed hardware after checking the frame.