GETTA Help

Electrical sockets not working: safe checks

Dead sockets may share a tripped circuit, a faulty protective device or a damaged connection, even when lights elsewhere still work.

Likely causes

  • A tripped breaker, failed RCD, faulty socket, damaged appliance or circuit fault may interrupt power.

Safe checks you can make

  • From a dry, safe position, note whether neighbouring sockets, lights or other circuits are also affected.
  • Do not plug in an appliance that may be faulty, remove socket covers or touch exposed wiring.

When to stop and get urgent help

  • Do not reset repeatedly or use a socket that is hot, wet, loose or scorched.

How a electrician can help

  • An electrician can trace the affected circuit and test protective devices and connections.